Terms and conditions of using the website www.fugitivosroomescape.com

General information about Fugitivos Room Escape (from this point forward, the website)

Pursuant to the information obligation required by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the general information regarding the website is detailed below:
The website and its contents are the property of: David Guerrero Navas, with ID 43.540.255-J, domiciled at PASAJE POSOLTEGA, LOCAL 11 - 08030 Barcelona.
You may contact us at the above address, by calling 620709089 (on Monday to Sunday from 10:30 to 21:00h) or by sending an email to info@fugitivosroomescape.com.

Terms and conditions of use

Access to and use of this website gives visitors user status. The user therefore accepts the conditions of use applicable at any given time and agrees to make appropriate use of the contents hereof and to observe and strictly comply with everything established in this notice and in the applicable rules.

The user likewise agrees:

1) To provide truthful information in the registration details and to keep them updated.
2) Not to disseminate contents that are unlawful or a breach of personal dignity; that discriminate on the grounds of birth, race, gender, religion, opinion or any other personal or social condition or circumstance; or that are in any way unlawful or a breach of public order;
3) or any others that, in the opinion of Fugitivos Room Escape, are unsuitable for publication.

Fugitivos Room Escape reserves the right to make the changes it deems fit by adding, changing or deleting the contents or services rendered through the website; and to remove any contribution or comment that breaches the above-mentioned rules.
Fugitivos Room Escape will not take responsibility in any case for the opinions expressed by the user through the participation tools offered by the website and/or social network.
The website requires the user to sign up, register personal data and/or fill out forms.
The website offers sites to receive and respond to comments and also other systems for interactions between users.
Access to the website is free for the user in all its parts, contents, etc.
The user declares, under his responsibility, to be of legal age and have enough capacity to carry out these conditions.
This website may contain links to third party sites. These sites have their own privacy policies that we urge you to review.
If any of the products or services were directed to children under 14 years, Fugitivos Room Escape will not collect personal data of the minor unless it’s allowed by current laws and has the express consent of their parents or legal guardians.

Privacy policy and data protection

Pursuant to the provisions of Regulation 2016/679, of the European Parliament and of the Council, of 27 April 2016, Fugitivos Room Escape as controller of the website, informs all users who provide or who are to provide their personal data, that these will be subject to processing that has been registered among the processing activities of Fugitivos Room Escape in accordance with the provisions of article 30 of the GDPR.
The owner of the website is Fugitivos Room Escape, the identification and registration details of which appear in the heading of this legal notice. Fugitivos Room Escape, through the forms it provides the user, may collect the personal information detailed below in order to match what we offer commercially with their requests and to offer them a more personalized and efficient service: name and surnames, gender, birth date, postal address and email address, phone number, bank card and account number.
The user voluntarily provides the information requested. The only consequence for the user of refusing to supply it is not receiving information that matches their preferences or the services offered by the website.

By marking the corresponding box, the user expressly and freely agrees to the processing of their personal data by Fugitivos Room Escape. to the following ends:

– Offering the best experience of (browsing, purchasing, etc.).
– Contacting the user should any incident arise regarding the service contracted.
– Dealing with the user’s enquiries.
– Sending the user commercial notifications.

Fugitivos Room Escape, as controller of the file and of the processing of the personal data, is obliged to keep them all confidential and to store them, requirements that must be upheld even after termination of the user’s relations with Fugitivos Room Escape.
Fugitivos Room Escape guarantees that the user may at any time exercise their rights of access, rectification, limitation, erasure, cancellation, portability and opposition regarding the personal data provided, by writing to Fugitivos Room Escape, at Passatge Posoltega, local 11 – 08030 Barcelona or to the email address info@fugitivosroomescape.com. In practice of the services we provide we use the tool “AION”, it belongs to the company “PRO ESCAPE”.

Cookies privacy

1. Definition and function of cookies

What are cookies?
A cookie is a small piece of data that is stored on a user’s computer upon visiting certain web pages. Cookies allow sites to gather and store information about a user’s web activity and equipment, and, depending on the kind of data they contain and the way in which they are sent to the web browser, they may be used to recognize individual users.

2. What kind of cookies does this website use?

Technical and personalization cookies: necessary or convenient for the provision of certain services. The first ones allow the user to navigate through the website and the use of the different services that exist, and the latter allow the user to access the service with some general characteristics predefined.
Cookies are used for the language, for the content manager and for session maintenance when necessary. If these cookies are deactivated, the contents of the website may not be correctly received.
Analytic cookies, either because they are handled by us or by third parties, allow us to track and statistically analyze the behavior of all users. If these cookies are deactivated, the website may continue to function, notwithstanding that the information captured by these cookies on the use of our website and its content will allow us to improve our services.
External social networking cookies, which are used to allow visitors to interact with content from different social platforms.

3. How to disable or delete cookies

You can allow, block or delete cookies installed on your computer by configuring the browser options on your computer.
- Settings for Internet Explorer.
- Settings for Mozilla Firefox.
- Settings for Google Chrome.
- Settings for Safari.

In case you do not accept cookies, it is possible that the website will not work correctly.

4. Information on the identification of who uses cookies.

The information obtained by cookies is handled by Fugitivos Room Escape, who have contracted the provision of the analytics service with Google Analytics. Following the link you can access its legal conditions.
There may also be add-ons from other providers. Following the following links you will be able to check the legal conditions regarding the cookies of each one of them:
- Facebook
- Twitter
- Instagram
- Youtube

5. Updating cookies policy.

It is possible that by new interpretations made by the competent regulatory body, judges or courts, this policy of cookies may undergo some modification so that the user is asked to check their content regularly.
Likewise, the website expressly guarantees to users that their personal data will not be transferred in any case to third parties without specific, informed and unequivocal consent for the specific transfer.
However, the website may disclose personal data to the competent public authority, as well as any other information that is in its possession through its computer systems, upon request, in accordance with the applicable legal provisions, as well as that it may disclose the data strictly necessary by contractual obligation to third parties.

Link policy

The website may contain links to other websites with privacy policies different than this one. Fugitivos Room Escape doesn’t take responsibility for the content or practices of the linked sites and the user is advised to read the privacy policy of any website accessed from it.

Intellectual and industrial property

This site is owned by the holder of David Guerrero Navas.
All denominations, designs and logos that compose this page are duly registered trademarks. Any misuse of the same may be prosecuted in accordance with current legislation.
Intellectual property rights and brands of third parties are conveniently highlighted and must be respected by everyone gaining access to the web.
To reproduce, publicly communicate, distribute, assign or transmit, modify or delete the information, content or warnings from this website without the prior written consent of the owner is prohibited.

General conditions of booking

By booking your reservation at www.fugitivosroomescape.com you are accepting the following conditions. They must be read carefully before being accepted.

Booking and payment

- Reservations must be booked online on the website Fugitivos, except when the reservation is made in less than 24 hours in advance, in which case, the user must contact Fugitivos by email or phone to check if there are any sessions available.
- The user agrees to enter true and accurate data when booking.
- Fugitivos accepts payments by credit card, debit card (Visa, Visa Electron, Mastercard) or, in cash, in the same establishment on the day of the activity.
- Once the payment is received and officially notified by our bank, the customer will receive an email confirming the reservation and payment.
- You can consult the valid prices on the booking form.
- Fugitivos reserves the right to modify the current prices and to carry out specific promotions without these changes or promotions having retroactive effects to the sessions carried out and / or booked previously.
- If there are more people than those that established in the reservation (without exceeding the maximum allowed) the extra must be paid at the establishment.
- If the team is late, that delay in game time will be deducted and / or the reservation cannot be changed.
- Once the reservation is made, it is final. No changes or cancellations are allowed. Exceptionally, a re-programming is allowed as long as it is notified 48 hours in advance of the reservation (day and time) and will only be made by phone.
- No refund will be provided in case of canceling the reservation or not showing up.
- Force majeure. Fugitivos does not take responsibility for delays or obstructions that cause delay of their arrival whether caused by bad weather, strikes, protests, floods, traffic jams, civil disturbances or any other reasons. It is solely and exclusively the client's responsibility to arrive on time according to their reservation.
-The Gift Voucher has an expiration date of 3 months and responds to these General Conditions.
-The maximum duration of the game is 70 minutes, it is not possible to exceed this time.

Use of facilities

- Under no circumstances, the escape room will exceed the capacity of 8 players.
- Each player will be instructed before the game by their Game Master or game guide and is responsible for listening and understanding the rules of the game and will participate in the game at their own risk. In addition, Fugitivos does not take responsibility for damages (personal or equipment) caused by misuse of the game room or for not following the rules described before starting the game. However, Fugitivos has a civil liability insurance to ensure any accident at its facilities.
- Whenever the Game Master suspects that one or more people in the group are under the influence of alcohol or drugs, the group may be rejected and the game is canceled, not being entitled to any refund or change of date. Fugitivos reserves the right of admission.
- The entry of drinks and/or food is not allowed.
- Any failure to follow the instructions, misuse of the facilities, record or photograph the interior of the establishment will result in the expulsion of the participants immediately, thus losing the right to continue playing and claiming any type of refund and / or compensation.
- Any child under 16 must be accompanied by at least one adult at all times, but it is not necessary for him to play with them.
- It is recommended to wear comfortable clothes for the game. You’ve got at your disposal a safe place where you must deposit all of your belongings including mobile phones.
- In case there’s any technical failure, unforeseen force majeure or indisposition of the worker that impede the development of the activity, Fugitivos will be forced to suspend it. The consumer will be notified by email and telephone indicated in their reservation as early as possible. In the event that the extraordinary complications explained above occur during an ongoing game, players may resume their game another day of their choice (depending on availability) from the point where they have been interrupted and at no extra cost.

Data protection

- Fugitivos has taken and will continue to take all relevant measures to protect the security of payments and your debit / credit card information, your bank details never pass through our server and are managed solely by the Redsys server, payment gateway online from Caixa.
- The logos of this website belong to Fugitivos Room Escape and its use without prior consent is totally forbidden, just like its use and reproduction.
- The website www.fugitivosroomescape.com is owned by Fugitivos. The company reserves the right to modify or vary these terms and conditions, including any of the contents of the website without prior notice.
- Players accept the terms and conditions and agree not to disclose the content of the game / receipt.
-Fugitivos reserves the right to request in writing the image rights to users of those images that have been taken within its facilities (photocall). These images will be used to upload them on the website, social networks and promotional use.
- These terms and conditions shall be governed by the laws of Spain and all disputes shall be subject to the exclusive jurisdiction of the Spanish courts.